Since we commenced our contract with Clarity, photocopying in school poses no problems or issues for us. If there are any problems there is always a friendly, knowledgeable technician who comes out to school on the same day to carry out any necessary repairs. The office staff are friendly and helpful ad always cheerful whenever we need to contact them. We really love the Sharp MXC301W we have in the main office, it's compact and fits easily into our busy working space.
Horsforth Newlaithes Primary School
"St Mary's are delighted to continue to do business with Clarity as supplier of our reprographics equipment. You are a very long-standing supplier, and easily scored top of the league against a number of alternative suppliers in our recent 'best value' review where we looked at cost and the quality of service and equipment.
I have always found our meetings informative, helpful, honest and transparent. You are always open to negotiation and take a fair approach. You have a very clear understanding of the needs of our school and I respect and trust your advice. Your staff are a credit to you - always courteous and friendly, responding to all our needs very quickly and efficiently. We particularly enjoy working with Clarity because you are a strong and committed 'family' business. This personal touch is rare to find in such a competitive field."
Gill Osborne - Director of Support Services
St. Marys Menston School
Clarity Pennine encouraged me to speak with other schools that they already supplied and it was obvious that people were very happy with the service that they had recieved and they came recommended very highly. The school has no regrets at all about switching suppliers, the Sharp equipment supplied to us by Clarity Pennine has proved fantastic and the service, as promised has been exceptional.
Cross Gates Primary School
"We are happy to recommend Clarity as our photocopier suppliers, the service has been efficient and at a reasonable cost with excellent communication.
There are a lot of features to the machine which will be useful as we become more familiar with them, such as being able to copy from a memory stick, while the basic features remain simple and easy to use.
Bernard gave us an excellent presentation, remaining factual without being pushy."
Carol Doyle - Office Manager
Kirkstall St. Stephens
"On behalf of the staff at Kirkstall Valley, I would just like to say how helpful we have found your company and service since we moved to Clarity last summer. The service has been excellent and all the engineers have been helpful when visiting the school. The office staff are also very helpful when we have had the need to call or when they are calling us for meter readings.
We would highly recommend clarity."
Christine Dent/Alan Phillips - Office Manager/Site Manager
Kirkstall Valley Primary School
"All of the staff at Brudenell Primary School would like to give a big thank you to Clarity for the fantastic photocopiers and printers they have installed within our school. The photocopiers are very user friendly, do not jam and the print quality is to a high standard making our job so much easier and our bills are definitely lower.
We have recently had 2 Sharp desktop printers installed which are as efficient as the photocopiers and include a fax/scanner, these are excellent and the speed they print saves so much time.
The customer service is exceptional with any queries on the machines resolved in minutes either by email or telephone or if need be an engineer will call.
All the staff at Clarity are genuinely lovely people who are always friendly and happy to help in any way they can.
As a school we would recommend Clarity for best value and service."
Tina Hind - Business Manager
Brudenell Primary School
"I want to let you know how delighted we are with the photocopiers leased from yourselves and the standard of customer care throughout the company. The ladies who answer the phone are extremely knowledgeable and helpful, and the engineers who come out to service the machines are second to none.
The school has been dealing with Clarity since November 2006, and we feel extremely well looked after, even though the current machines are so reliable."
Mrs C A Gamble - School Business Manager
Dimple Well Infant School and Nursery
"We have always found in dealing with anybody at Clarity such a pleasure both in the way they conduct business with us and then back it up with a superb service team, who when anything does rarely go wrong it is dealt with professionally and quickly.
In all the years I have been a secretary at this school I have never used a range of colour copiers that are so reliable, produce superb quality and are very easy to use.
The head and myself would have no hesitation in recommending the Sharp MX colour machines and Clarity Office Solutions to any prospective customers."
Denise Bosworth - School Secretary
Whitkirk Primary School
"We chose Clarity as our photocopier supplier as we were very impressed with our first meeting with Bernard Henry, who was very efficient, precise and helpful and able to answer any queries we had. Our Head Teacher had very precise ideas of what he wanted to be able to do and nothing was a problem. Obviously the competitive price was a huge factor at this time too, but Clarity also offered to deal with the cancellation of our previous supplier contract and arranged the final payment with them on our behalf.
When the team arrived to install our two photocopiers, they were very efficient and the training we received from Dave and Sean was excellent. The photocopiers are easy to use and the copies are very sharp (excuse the pun!). Even when we had to telephone the service desk for help we found the service very swift and efficient and a technician arrived within a couple of hours.
We would highly recommend Clarity to anyone looking to change their photocopier supplier."
Trudie Hardie - Business Manager
Morley Newlands Primary School
"We have dealt with Clarity since April 2011.
We were extremely pleased with the way they conducted the cessation of our previous agreement with another firm, they held our hand and guided us through every step of a complicated process which was invaluable to myself as the Business Manager and our Head teacher. They also handled the setting up of our new contract with them in a professional and extremely helpful manner. Nothing was too much trouble.
They have proved themselves to be extremely prompt to respond to any problems with the machine and very professional and affordable in all other dealings with them."
Dawn Oliver - School Business Manager
All Saints Church of England V A Primary School
"Thank you for your honest advice and efficient service without the annoyance of being pushy sales reps.
It has been a pleasure to actually deal with a company that understands school budgets and offer competitive prices without compromising the standards of the photocopiers. The on-going service is very good and all the staff at Clarity are always very helpful and a pleasure to work with."
Mohinder Sangra - Admin/Bursar
Blenheim Primary School
"Your customer service people are very professional and keen to help and we have saved a considerable amount of money through our decision to start a contract with yourselves. I would highly recommend Clarity Copiers to anyone who was thinking of using them for their reprographic equipment."
Mrs K. Spence - School Business Manager
Low Road and Windmill Federation of Schools
"I would be happy to recommend Clarity to other schools. The machines that we have are very reliable and provide a very high quality reproduction or print.
The service that Clarity provides is excellent, and on the rare occasion that one of our machines has a fault, the speed of repair is always excellent.
We have been with Clarity for a number of years and I feel that we are well looked after as a customer and would have no hesitation in recommending them to others."
Mark Newman - ICT Strategic Manager
John Smeaton Community College
"When the lease renewal was due at our federated school, Wetherby St James' CE Primary, we had no hesitation in asking Clarity to provide a quote for us, which was extremely competitive. We decided on a Sharp copier once again - the products are fantastic in terms of quality and reliability.
We have found all the staff at Clarity to be extremely friendly, efficient and approachable. On the very rare occasions that we have had to call an engineer out, they are with us promptly and have always managed to fix issues quickly.
The Federation of Scholes (Elmet) Primary School and Wetherby St James' CE Primary School would have no hesitation in recommending Clarity to other companies and schools.
Mrs Sue Craggs
Scholes Elmet Primary School
"The way the proposal was presented was very clear and detailed, giving us confidence to agree to you supplying us one photocopier, which is more cost effective than our previous machine.
Delivery and installation was completed efficiently with very little impact on the rest of the school. The training provided was very detailed, meaning we could get the most out of the machine immediately. The machine delivers excellent copy results and also has added features, which saves us time on some items of copying.
In the last 12 months of being a Clarity customer, you have not let us down and on the very rare occasion where there has been an issue, you attend promptly.
We would certainly recommend clarity as a company who offer a high quality service and high quality machines."
Mrs J Hirst - School Business Manager
Middlestown Junior and Infant School
"Regarding our recent purchase of Photocopiers I would just like to say how pleased I was with the way you conducted business with us. Your presentation was excellent and you guided us through your proposal which resulted in the supply of two excellent machines which are more cost effective than our previous machines, thus saving us money.
A supply date was agreed and delivery, connection and training all went smoothly. The machines are of excellent quality and, even on our basic copy paper, the colour quality and clarity exceed all expectations.
All our staff are happy with the quality and simplicity of use - a good job done all round!
I would just like to add that we have dealt with Clarity Office Solutions for the past 5 years who have not, in that time, ever let us down."
Mr T Church - Superintendent
Our Lady's Catholic Primary School
"We have recently changed providers of our copying needs to Clarity and were very impressed with the initial meeting and following support and service that they have provided. The competitive prices that were offered to us were obviously a big part of the reason we chose to go with Clarity, but they also offered to deal with the cancellation of our existing supplier contract and arrange payment with them on our behalf.
The installation was organised during a move to a new building and due to issue on our part, Sean was happy to return at a later date to ensure the two Sharp copiers and three desktop printers were all connected to the school network. The machines are all very easy to use and provide crisp and sharp copies. The after care service we have received from Clarity is excellent, replacement inks and cartridges are quick and prompt and any technical issues are dealt with on the same day.
We would highly recommend Clarity to anyone looking to change their photocopier supplier."
Melanie Swift - School Business Manager
Oyster Park Primary School
"Bernard Henry, Phil Godkin and the Clarity support team have provided Hipperholme Grammar School with an excellent service, and sound advice in terms of recommending suitable replacement photocopiers in order to meet the changing needs of school. The company also provides an excellent, efficient and reliable maintenance team who are available "on-call" to resolve the occasional technical problems should they arise.
I Have no hesitation in recommending Clarity Office Solutions (Pennine) Limited to you as a reliable Photocopier provider."
G G Oliver - Bursar & Clerk to the Governors
Hipperholme Grammar School
Monday - Friday
8:30 - 17:00
Clarity Office Solutions (Pennine) Limited
St James Business Park
Grimbald Crag Court
Tel: 01423 795420
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