"On receiving proposals from Clarity we were very pleased with the professional standards you presented and on visiting your offices we were able to see how you support your customers.
On taking on the range of seven new Sharp machines, we have everything covered from desktop to production systems with each device sat on the network.
The Sharp machines are so much easier to use the contract arrangements are straight forward as is the billing platform.
Service response is very quick for the few times we have had to use it, your engineers are expert at their jobs whilst your admin staff are a pleasure to deal with.
As ours was a sizable contract selecting the right supplier was an important decision. I am pleased to report that we feel that Clarity has delivered on all their promises and would happily recommend you to other companies for Sharp printing solutions and your excellent service."
Darius Zebrauskas - Accounts & IT Administrator
Yorkshire Agricultural Society
It is with great pleasure that I have the opportunity to recommend Clarity Pennine. Clarity we’re able to offer West Yorkshire Playhouse a printing solution that met all our requirements, and over the last 6 months have proven the cost saving possible.
Our overall decision to take services from Clarity are outlines below.
-Cost saving against other suppliers and existing printing
-Excellent support and advice from Clarity support staff
-Locality within West and North Yorkshire
-No hidden costs or charges
-Choice of Sharp devices (reliability, excellent print quality and efficiency)
I would not hesitate to recommend Clarity to other organisations, and will value input from Clarity when evaluating our future printing requirements.
Ross Bowes - IT Manager
West Yorkshire Playhouse
From installation the team have worked hard to ensure our staff are happy with the change of machines, they carried out onsite training and didn't leave site until our staff were happy they understood how the machines opperate, this shows dedication and commitment to customers.
Its been a pleasur working with Clarity from the beginning from emails and meetings with Bernard and Phil, I felt comfortable and not under pressure like I have felt with other print companies. They have made me feel at ease and always waning to help in any way they can.
Natalie Giblin - Business Support Coordinatior
The Pensions Trust
When presenting to our clients pantone matching is critical to the production of our presentation material, as was the selection of the correct production colour device.
Clarity worked closely with myself and departmental managers to provide proofs of a variety of designs prior to our selection.
The Sharp MX6500 Pro Colour Production Device has without a doubt been a most successful machine; it is both reliable and produces exceptional quality.
Haddow Group are pleased to recommend Clarity as they certainly deliver on their promises.
Ben Priestley - Head of Finance & Operations
Clarity did a complete print audit which analysed our exact use and costs which confirmed the amount we were spending on our printers was substantial.
The new Sharpsolution is estimated to save us over £3,5000.00 plus VAT, per year!
The Sharp machines are much beter than our old printers and everything promised in Clairty's detailed proposal has been delivered to the letter.
NHS Harrogate and Rurl District Clinic Commissioning Group
Clarity have provided West Riding County FA for the last 9 years. During this time I have found their staff a pleasure to work with. They offer fast local service and on the rare occasion we have needed and engineer to attend site they have been prompt and very knowledgeable.
West Riding County FA
"We have been happy customers of Clarity Copiers Pennine for 12 years. The support and service side of the agreement has been a major factor in our company continuing to renew our contract over the years. Often if a call is urgent on one of our main office machines an engineer is onside that day, or the next day at the very latest. The engineers are very knowledgeable and carry a large number of spare parts so that the problem can be rectified there and then."
Mark Broadley - Head of IT and Facilities
Leeds United Football Club Limited
"We were keen to find a company that would not just sell us our new machines but also provide a reliable and efficient service to become a true partner in supporting our business with advice and assistance whenever and how ever is required. I am delighted that Clarity has been chosen to be our partner and that the way which we have been looked after during the initial phase more than meets our expectations."
Claire Iles - Accountant
Trevor Iles Ltd
"We have found Clarity to be a professional organisation, which offer a quality service combined with a quality printer that we rarely seem to have any issues with.
The advice and communication from Clarity has always been first class and any issues have always been attended to promptly.
We would strongly recommend Clarity as a company and are more than happy with the service provided over the last 2 years."
S J Kendall - Partner
Richard Kendell Estate Agent
"I would just like to say how pleased I am with the machine that you supplied to us recently. The machine does all that you said it would and is much faster and more efficient than my previous machine.
More importantly than the machine, I am very pleased at the way your company has handled my account and you in particular have been very helpful.
In view of my poor experiences with other copier companies this has been a very pleasant change and has gone some way to altering my impression of your industry."
Joe Stewart - Managing Director
SCC Marketing Ltd
"If I were to sum up the machine and its performance in brief I would say it is 'simply fantastic' and we would have no hesitation in recommending the Sharp MX products to any other business.
As far as Clarity goes we feel we are in safe hands as regards to service support, as we have always found your engineer's to be knowledgeable and efficient, which you need in a busy centre like ours."
Lyn Wardell - Administrator
Victoria Shopping Centre
"You now handle all our copier requirements and do so efficiently and extremely competitvely. If we have a problem (which is quite rare), your support team get it sorted and an engineer is usually with us within a couple of hours or so, which is reassuring to me, given that we run a deadline driven business which relies on our technology being operational at all times."
The Whole Caboodle Agency LLP
"We are delighted with the Sharp copier supplied to us by Clarity Office Solutions. The quality of print and colour is excellent and the machine is very user friendly. We would have no hesitation in recommending the Sharp range of copiers, and Clarity Office Solutions, to anyone considering a new printer/copier."
Merrell O'Flaherty Dormer Chartered Architects
"As the business has grown Clarity have been able to provide similar colour products for our various clinics up and down the country, which has made life a lot easier for our staff.
These were several factors which influenced our decision the most important being price, service back up and reliability, with Clarity not only did they provide all three but more."
Jason Caines - IT Support
"Clarity Office Solutions have provided service to LGSA Marine since 2006 and during that period Clarity have provided a very good and efficient service in maintaining our machines.
Clarity have recently installed the latest Sharp machine in our Hull office, the supply and installation being carried out promptly and without any problems."
David Fenner - Senior Engineer Surveyor
Clarity Office Solutions (Pennine) Limited
St James Business Park
Grimbald Crag Court
Tel: 01423 795420
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