Wykeham Estates

Clarity have supplied both of our offices with photocopiers since 2007.  We currently have Sharp MX products installed and have found them to be very reliable.  The service support provided by Clarity is prompt and I have found dealing with all of their staff a pleasure.  Clarity’s IT engineer Sean has gone out of his way to help us when needed.  We are delighted to recommend them

Eileen Biggins
Wykeham Estates
York Customers

Home Instead Senior Care

We would be happy to recommend Clarity for the supply and service of multifunctional photocopying equipment.  We have a Sharp MX machine from them and have found it to be very reliable.  On the rare occasion we need to log a service call the team at Clarity are friendly, professional and quick to respond.

Luke Norbury
Home Instead Senior Care
York Customers

O’Brien & Co

I have been using Sharp products from Clarity since October 2005.  I have recently negotiated a replacement machine with Clarity and confirm that the process of negotiation was handled professionally and presented clearly making it easy to understand what was to be supplied and at what cost.  Clarity have maintained very reasonable prices and delivered excellent service.  The staff at Clarity know their business well delivering a professional service.

Stephen O'Brien
O'Brien & Co
York Customers

Howard and Byrne

We have been working with Clarity now for over 6 years.  The Sales Team take the time to talk to you, find out your requirements and then ensure that you get the right machine for your needs.  The administration team are extremely friendly and efficient.  The Service engineers are friendly, efficient and will do their utmost to get your machine working the same day.  We rely on our printer as it is the only one in the office.  We have not spent more than 4 hours without our printer working.  We would not hesitate to recommend Clarity.

Wendy Willis
Howard and Byrne
York Customers

Curzon & Company

Curzon has worked with Clarity for the past 6 years.  The printers supplied have generated the quality documentation we require to present to our clients.  Clarity’s timely support when required has ensured we meet our deadlines.

Kate Willink
Curzon & Company
York Customers

Copeman Solicitors

I can confirm that my firm has been a customer of Clarity since 2010.  Throughout this period the standard of photocopying equipment and service has been excellent.  All requests for repair, maintenance or information have been dealt with in a prompt, efficient and friendly manner.

Michael Copeman
Copeman Solicitors
York Customers

Nappi UK Ltd

Clarity have supplied by business for a number of years and we have found their service to be both efficient and friendly.  We took delivery of a Sharp MX machine in January of this year and have found it easy to use and the print quality produced of a very good standard.  I would have no hesitation in recommending Clarity.  If you are looking for quality equipment with a company who genuinely cares about working with local companies you won’t find better than Clarity.

Stephen Cavanagh
Nappi UK Ltd
York Customers

J W Smith & Co Ltd

We are pleased to confirm our support for Clarity Office Solutions who have provided excellent service since July 2003.  Calls are responded to promptly and efficiently and on the rare occasions that service is required the engineers fix the machines on arrival avoiding the age old excuse of ‘not having any parts available.’  We are billed for the machines actual usage each month and this covers all parts and toner required.  The invoices for our usage are clear to understand as is all communcation from with Clarity.

Jane Bedford
J W Smith & Co Ltd
York Customers

York Museums Trust

We have been with Clarity for just over 9 years and cannot fault the service.  They are very approachable and know exactly what our requirements are.  Having used other manufacturers in the past, we find the Sharp MX range very easy to use, high quali

Alan Wadsworth
York Museums Trust
York Customers

Oyster Park Primary School

We have recently changed providers of our copying needs to Clarity and were very impressed with the initial meeting and following support and service that they have provided.  The competitive prices that were offered to us were obviously a big part of the reason we chose to go with Clarity, but they also offered to deal with the cancellation of our existing supplier contract and arrange payment with them on our behalf.

The installation was organised during a move to a new building and due to issue on our part, Sean was happy to return at a later date to ensure the two Sharp copiers and three desktop printers were all connected to the school network.  The machines are all very easy to use and provide crisp and sharp copies.  The after care service we have received from Clarity is excellent, replacement inks and cartridges are quick and prompt and any technical issues are dealt with on the same day.

We would highly recommend Clarity to anyone looking to change their photocopier supplier.

Melanie Swift - School Business Manager
Oyster Park Primary School
School

Oyster Park Primary School

We have recently changed providers of our copying needs to Clarity and were very impressed with the initial meeting and following support and service that they have provided.  The competitive prices that were offered to us were obviously a big part of the reason we chose to go with Clarity, but they also offered to deal with the cancellation of our existing supplier contract and arrange payment with them on our behalf.

The installation was organised during a move to a new building and due to issue on our part, Sean was happy to return at a later date to ensure the two Sharp copiers and three desktop printers were all connected to the school network.  The machines are all very easy to use and provide crisp and sharp copies.  The after care service we have received from Clarity is excellent, replacement inks and cartridges are quick and prompt and any technical issues are dealt with on the same day.

We would highly recommend Clarity to anyone looking to change their photocopier supplier.

Melanie Swift - School Business Manager
Oyster Park Primary School
School

Stephanie Flaharty

Regarding our recent purchase of Photocopiers I would just like to say how pleased I was with the way you conducted business with us.  Your presentation was excellent and you guided us through your proposal which resulted in the supply of two excellent machines which are more cost effective than our previous machines, thus saving us money.

A supply date was agreed and delivery, connection and training all went smoothly.  The machines are of excellent quality and, even on our basic copy paper, the colour quality and clarity exceed all expectations.

All our staff are happy with the quality and simplicity of use – a good job done all round!

I would just like to add that we have dealt with Clarity Office Solutions for the past 5 years who have not, in that time, ever let us down.”

Stephanie Flaharty
Our Lady's Catholic Primary School
School

Julie Hirst

The way the proposal was presented was very clear and detailed, giving us confidence to agree to you supplying us one photocopier, which is more cost effective than our previous machine.

Delivery and installation was completed efficiently with very little impact on the rest of the school.  The training provided was very detailed, meaning we could get the most out of the machine immediately.  The machine delivers excellent copy results and also has added features, which saves us time on some items of copying.

In the last 12 months of being a Clarity customer, you have not let us down and on the very rare occasion where there has been an issue, you attend promptly.

We would certainly recommend clarity as a company who offer a high quality service and high quality machines.

Julie Hirst
Middlestown Junior and Infant School
School

Paula O’Malley

When the lease renewal was due at our federated school, Wetherby St James’ CE Primary, we had no hesitation in asking Clarity to provide a quote for us, which was extremely competitive.  We decided on a Sharp copier once again – the products are fantastic in terms of quality and reliability.

We have found all the staff at Clarity to be extremely friendly, efficient and approachable.  On the very rare occasions that we have had to call an engineer out, they are with us promptly and have always managed to fix issues quickly.

The Federation of Scholes (Elmet) Primary School and Wetherby St James’ CE Primary School would have no hesitation in recommending Clarity to other companies and schools.

Paula O'Malley
Scholes Elmet Primary School
School

Mark Newman – ICT Strategic Manager

I would be happy to recommend Clarity to other schools.  The machines that we have are very reliable and provide a very high quality reproduction or print.

The service that Clarity provides is excellent, and on the rare occasion that one of our machines has a fault, the speed of repair is always excellent.

We have been with Clarity for a number of years and I feel that we are well looked after as a customer and would have no hesitation in recommending them to others.

Mark Newman - ICT Strategic Manager
John Smeaton Community College
School

Alison Stead

Your customer service people are very professional and keen to help and we have saved a considerable amount of money through our decision to start a contract with yourselves.  I would highly recommend Clarity Copiers to anyone who was thinking of using them for their reprographic equipment.”

 

Alison Stead
Low Road and Windmill Federation of Schools
School

Blenheim Primary School

Thank you for your honest advice and efficient service without the annoyance of being pushy sales reps.

It has been a pleasure to actually deal with a company that understands school budgets and offer competitive prices without compromising the standards of the photocopiers.  The on-going service is very good and all the staff at Clarity are always very helpful and a pleasure to work with.

Deborah Davey
Blenheim Primary School
School

All Saints Church of England V A Primary School

We have dealt with Clarity since April 2011.

We were extremely pleased with the way they conducted the cessation of our previous agreement with another firm, they held our hand and guided us through every step of a complicated process which was invaluable to myself as the Business Manager and our Head teacher.  They also handled the setting up of our new contract with them in a professional and extremely helpful manner.  Nothing was too much trouble.

They have proved themselves to be extremely prompt to respond to any problems with the machine and very professional and affordable in all other dealings with them.

Dawn Oliver - School Business Manager
All Saints Church of England V A Primary School
School

Dimple Well Infant School and Nursery

We have always found in dealing with anybody at Clarity such a pleasure both in the way they conduct business with us and then back it up with a superb service team, who when anything does rarely go wrong it is dealt with professionally and quickly.

In all the years I have been a secretary at this school I have never used a range of colour copiers that are so reliable, produce superb quality and are very easy to use.

The head and myself would have no hesitation in recommending the Sharp MX colour machines and Clarity Office Solutions to any prospective customers.

Denise Bosworth - School Secretary
Dimple Well Infant School and Nursery
School

Brudenell Primary School

All of the staff at Brudenell Primary School would like to give a big thank you to Clarity for the fantastic photocopiers and printers they have installed within our school.  The photocopiers are very user friendly, do not jam and the print quality is to a high standard making our job so much easier and our bills are definitely lower.

We have recently had 2 Sharp desktop printers installed which are as efficient as the photocopiers and include a fax/scanner, these are excellent and the speed they print saves so much time.

The customer service is exceptional with any queries on the machines resolved in minutes either by email or telephone or if need be an engineer will call.

All the staff at Clarity are genuinely lovely people who are always friendly and happy to help in any way they can.

 

As a school we would recommend Clarity for best value and service.”

Tina Hind - Business Manager
Brudenell Primary School
School

Kirkstall Valley Primary School

On behalf of the staff at Kirkstall Valley, I would just like to say how helpful we have found your company and service since we moved to Clarity last summer.  The service has been excellent and all the engineers have been helpful when visiting the school.  The office staff are also very helpful when we have had the need to call or when they are calling us for meter readings.

We would highly recommend clarity.

Christine Dent/Alan Phillips - Office Manager/Site Manager
Kirkstall Valley Primary School
School

Kirkstall St. Stephens

We are happy to recommend Clarity as our photocopier suppliers, the service has been efficient and at a reasonable cost with excellent communication.

There are a lot of features to the machine which will be useful as we become more familiar with them, such as being able to copy from a memory stick, while the basic features remain simple and easy to use.

Bernard gave us an excellent presentation, remaining factual without being pushy.

Janet Skelton
Kirkstall St. Stephens
School

Cross Gates Primary School

Clarity Pennine encouraged me to speak with other schools that they already supplied and it was obvious that people were very happy with the service that they had recieved and they came recommended very highly. The school has no regrets at all about switching suppliers, the Sharp equipment supplied to us by Clarity Pennine has proved fantastic and the service, as promised has been exceptional.

Donna Scholfield
Cross Gates Primary School
School

Clarity’s new contract for Sharp copiers has saved the school any thousands of pounds and I am pleased to report that both the products and the service from Clarity has been nothing short of first class.

Mrs Julie Pratt
Sandal Magna Community Academy
School

Pudsey Waterloo Primary School

When we have needed one of your engineers to call out they have been prompt and efficent – always able to fix the problem with one visit.

Kate Spence
Pudsey Waterloo Primary School
School

Horsforth Newlaithes Primary School

Since we commenced our contract with Clarity, photocopying in school poses no problems or issues for us. If there are any problems there is always a friendly, knowledgeable technician who comes out to school on the same day to carry out any necessary repairs. The office staff are friendly and helpful ad always cheerful whenever we need to contact them. We really love the Sharp MXC301W we have in the main office, it’s compact and fits easily into our busy working space.

Catherine Ellis
Horsforth Newlaithes Primary School
School

LGSA Marine

Clarity Office Solutions have provided service to LGSA Marine since 2006 and during that period Clarity have provided a very good and efficient service in maintaining our machines.

Clarity have recently installed the latest Sharp machine in our Hull office, the supply and installation being carried out promptly and without any problems.

David Fenner - Senior Engineer Surveyor
LGSA Marine
Business

Instil

The service they provide is second to none, although we don’t benefit from it all that much, because the machine is so reliable…Shame really!  We would recommend Clarity to anyone; great products, great service and not a bad bunch of people either.

Nick Mooring
Instil
Business

Masta Ltd

As the business has grown Clarity have been able to provide similar colour products for our various clinics up and down the country, which has made life a lot easier for our staff.

These were several factors which influenced our decision the most important being price, service back up and reliability, with Clarity not only did they provide all three but more.

Jason Caines - IT Support
Masta Ltd
Business

Charles Birch Group

The machines are far superior to what we had before and they provide us with a much more efficient and cost effective way of printing. We have more than halved our current leasing costs not to mention the reduction in printing costs.

Amanda Hetherington - Financial Controller
Charles Birch Group
Business

Mike Webster – Practice Manager

From the moment I asked for a meeting I have received a service of the highest quality giving me a machine which meets our requirements at the price I said I wouldn’t go beyond.

Mike Webster - Practice Manager
Tates Solicitors
Business

Merrell O’Flaherty Dormer Chartered Architects

We are delighted with the Sharp copier supplied to us by Clarity Office Solutions. The quality of print and colour is excellent and the machine is very user friendly. We would have no hesitation in recommending the Sharp range of copiers, and Clarity Office Solutions, to anyone considering a new printer/copier.

Nic Dormar
Merrell O'Flaherty Dormer Chartered Architects
Business

The Whole Caboodle Agency LLP

You now handle all our copier requirements and do so efficiently and extremely competitvely. If we have a problem (which is quite rare), your support team get it sorted and an engineer is usually with us within a couple of hours or so, which is reassuring to me, given that we run a deadline driven business which relies on our technology being operational at all times.

Chris McKenzie
The Whole Caboodle Agency LLP
Business

Victoria Shopping Centre

If I were to sum up the machine and its performance in brief I would say it is ‘simply fantastic’ and we would have no hesitation in recommending the Sharp MX products to any other business.

As far as Clarity goes we feel we are in safe hands as regards to service support, as we have always found your engineer’s to be knowledgeable and efficient, which you need in a busy centre like ours.

Lyn Wardell - Administrator
Victoria Shopping Centre
Business

Wetherby Business Centre

I would have no hesitation in recommending this product and Clarity to any other business who is thinking of replacing their copiers. Already our customers and tenants have commented on the quality of the photo copies.

Dawn Henderson - Owner
Wetherby Business Centre
Business

Zermansky and Partners

We have always enjoyed efficient service from all engineers, particularly Andy and Dave, and the office staff are polite and friendly and deal with all requests promptly.

Carl Gallagher
Zermansky and Partners
Business

SCC Marketing Ltd

I would just like to say how pleased I am with the machine that you supplied to us recently. The machine does all that you said it would and is much faster and more efficient than my previous machine.

More importantly than the machine, I am very pleased at the way your company has handled my account and you in particular have been very helpful.

In view of my poor experiences with other copier companies this has been a very pleasant change and has gone some way to altering my impression of your industry.

Joe Stewart - Managing Director
SCC Marketing Ltd
Business

Richard Kendell Estate Agent

We have found Clarity to be a professional organisation, which offer a quality service combined with a quality printer that we rarely seem to have any issues with.

The advice and communication from Clarity has always been first class and any issues have always been attended to promptly.

We would strongly recommend Clarity as a company and are more than happy with the service provided over the last 2 years.

S J Kendall - Partner
Richard Kendell Estate Agent
Business

Barwick Bathrooms

“Your support staff are a pleasure to deal with, when booking a call the speed of response is fast, the engineers are always friendly and expert at their work; always taking the time to explain what they have done in their visit.

Claire Osler
Barwick Bathrooms
Business

Trevor Iles Ltd

We were keen to find a company that would not just sell us our new machines but also provide a reliable and efficient service to become a true partner in supporting our business with advice and assistance whenever and how ever is required. I am delighted that Clarity has been chosen to be our partner and that the way which we have been looked after during the initial phase more than meets our expectations.

Claire Iles - Accountant
Trevor Iles Ltd
Business

Zenith Chambers

In my view, the key elements with a service such as yours are quality of machines and response times. We have been very satisfied with the machines you have recommended. We put the copiers through a rough time in terms of use and so occasional call outs are inevitable and can be expected. Your company has always responded promptly and your service personnel are clearly expert, helpful and polite.

Simon Coatsworth
Zenith Chambers
Business

Linley and Simpson

They were able to review the contracts with our previous suppliers, identify over charges, obtain a refund and renegotiate more favourable terms; and you can’t ask for more than that!

 

Will Linley - Director
Linley and Simpson
Business

Leeds United

We have been happy customers of Clarity Copiers Pennine for 12 years. The support and service side of the agreement has been a major factor in our company continuing to renew our contract over the years. Often if a call is urgent on one of our main office machines an engineer is onside that day, or the next day at the very latest. The engineers are very knowledgeable and carry a large number of spare parts so that the problem can be rectified there and then.

Mark Broadley - Head of IT and Facilities
Leeds United Football Club Limited
Business

West Riding County FA

Clarity have provided West Riding County FA for the last 9 years. During this time I have found their staff a pleasure to work with. They offer fast local service and on the rare occasion we have needed and engineer to attend site they have been prompt and very knowledgeable.

Hannah Simpson
West Riding County FA
Business

NHS Harrogate and Rurl District Clinic Commissioning Group

Clarity did a complete print audit which analysed our exact use and costs which confirmed the amount we were spending on our printers was substantial.

The new Sharpsolution is estimated to save us over £3,5000.00 plus VAT, per year!

The Sharp machines are much beter than our old printers and everything promised in Clairty’s detailed proposal has been delivered to the letter.

Angela Waters
NHS Harrogate and Rurl District Clinic Commissioning Group
Business

Haddow Holdings

When presenting to our clients pantone matching is critical to the production of our presentation material, as was the selection of the correct production colour device.

Clarity worked closely with myself and departmental managers to provide proofs of a variety of designs prior to our selection.

The Sharp MX6500 Pro Colour Production Device has without a doubt been a most successful machine; it is both reliable and produces exceptional quality.

Haddow Group are pleased to recommend Clarity as they certainly deliver on their promises.

Ben Priestley - Head of Finance & Operations
Haddow Holdings
Business

The Pensions Trust

From installation the team have worked hard to ensure our staff are happy with the change of machines, they carried out onsite training and didn’t leave site until our staff were happy they understood how the machines opperate, this shows dedication and commitment to customers.

Its been a pleasur working with Clarity from the beginning from emails and meetings with Bernard and Phil, I felt comfortable and not under pressure like I have felt with other print companies. They have made me feel at ease and always waning to help in any way they can.

Natalie Giblin - Business Support Coordinatior
The Pensions Trust
Business

Newtons Solicitors

We have working with the team at Clarity for several years now. They always provide friendly, prompt and effective support to all of our offices at a very fair price.

Chris Newton
Newton Solicitors
Business

Andrew Page

The right product, the right price and the best service – well done Clarity.

James Haughton
Andrew Page Ltd
Business

West Yorkshire Playhouse

It is with great pleasure that I have the opportunity to recommend Clarity Pennine. Clarity we’re able to offer West Yorkshire Playhouse a printing solution that met all our requirements, and over the last 6 months have proven the cost saving possible.

Our overall decision to take services from Clarity are outlines below.

-Cost saving against other suppliers and existing printing

-Excellent support and advice from Clarity support staff

-Locality within West and North Yorkshire

-No hidden costs or charges

-Choice of Sharp devices (reliability, excellent print quality and efficiency)

I would not hesitate to recommend Clarity to other organisations, and will value input from Clarity when evaluating our future printing requirements.

Ross Bowes
Business

Yorkshire Agrocultural Society

On receiving proposals from Clarity we were very pleased with the professional standards you presented and on visiting your offices we were able to see how you support your customers.

On taking on the range of seven new Sharp machines, we have everything covered from desktop to production systems with each device sat on the network.

The Sharp machines are so much easier to use the contract arrangements are straight forward as is the billing platform.

Service response is very quick for the few times we have had to use it, your engineers are expert at their jobs whilst your admin staff are a pleasure to deal with.

As ours was a sizable contract selecting the right supplier was an important decision. I am pleased to report that we feel that Clarity has delivered on all their promises and would happily recommend you to other companies for Sharp printing solutions and your excellent service.

Darius Zebrauskas - Accounts & IT Administrator
Yorkshire Agricultural Society
Business

GASPED

Please pass on many thanks to Bernard and Phil for their advice, practical support and expertise in the delivery of a new photocopy machine to Gasped, which is saving Gasped several thousand pound per year from its previous contract.

Gasped has had several unsatisfactory experiences with photocopying organisations in the past, like falling out of the frying pan into the fire. Some organisations say they can save you money only to find out later hidden costs.

Clarity are not like that, they made promises to Gasped and delivered on those promises, they have been open, honest and transparent in their dealings with Gasped, helping Gasped obtain the best machine for its charity at the best price.

Gasped are also very grateful to Bernard and Phil on behalf of Clarity, for guiding Gasped through the minefield of changing contracts from what Gasped will describe as an unscrupulous photocopying organisation to Clarity Office Solutions.

Stan Foster
GASPED
Charity

Saint Michael’s Hospice

We are very grateful for your teams prompt replies, cheerful service and evident experience in this field. If we have any issues they are usually dealt with promptly and it is heartening to see the Clarity engineers persevering with a problem until it is sorted out.

Sarah Martin - Reception Manager
Saint Michael's Hospice
Charity